Shipping Policy

 

At InstaFrame, we are dedicated to providing you with a seamless shopping experience. Below, you'll find our shipping guidelines and timelines.

1. Order Processing Time

• Product Creation: All our custom acrylic photo frames are made-to-order to ensure premium quality and precision. It takes approximately 24-48 hours to craft and prepare your order for shipping.
• Processing Time: After production is complete, orders are packaged and ready to ship within 1-2 business days.

2. Shipping Timeframe

• Once your order is ready, it will be shipped and delivered to your address within an estimated 7 business days.
• Please note that delivery times may vary based on your location and any potential delays with our shipping partners.

3. Shipping Costs

• Free Shipping: We offer free shipping on all orders. There are no additional costs for standard shipping to your location.

4. Tracking Your Order

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your package's journey.

5. Shipping Delays

• While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, shipping partner delays, or holidays may affect delivery times. We will keep you informed of any significant delays.

6. Shipping Locations

• We currently ship to [list countries/regions you ship to]. If your location is not listed, please contact us to discuss potential shipping arrangements.

7. Incorrect Address

• Please ensure that all shipping information is correct when placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses. If you realize there is an error in your address, please contact us immediately at [Your Email Address or Phone Number].

8. Lost or Damaged Packages

• If your order is lost or arrives damaged, please contact us within 2 days of the estimated delivery date or receiving the package. We will work with you to resolve the issue promptly, which may include offering a replacement or refund, at our discretion.

Contact Us

For any questions or concerns regarding shipping, please reach out to us at:
Email: instaframe26@gmail.com
Phone: +917400583967
Address: M-8, Modi Tower, MTH Compound, Indore, Madhya Pradesh - 452001.